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Using Microsoft Word For Mac On Network Access Problems



Any customer using a router which has BT Web Protect enabled will not be able to access OneDrive. Because BT Web Protect works at a network level, it's applied to all devices using your home BT Broadband connection or BT Wi-fi when logging in with your BT ID.




Using Microsoft Word For Mac On Network Access Problems



Find the PriviligedHelperTools folder. If there is a red dot/stop icon next to the name, it is not accessible. Fix it using the instructions in the Fix permissions for the PriviligedHelperTools folder below.


Office for Mac applications provide a native app experience on the macOS platform. Each app is designed to work in a variety of scenarios, including states when no network access is available. When a machine is connected to a network, the applications automatically connect to a series of web-based services to provide enhanced functionality. The following information describes which endpoints and URLs the applications try to reach, and the services provided. This information is useful when troubleshooting network configuration issues and setting policies for network proxy servers. The details in this article are intended to complement the Office 365 URL and address ranges article, which includes endpoints for computers running Microsoft Windows. Unless noted, the information in this article also applies to Office 2019 for Mac and Office 2016 for Mac, which are available as a one-time purchase from a retail store or through a volume licensing agreement.


If users try to access the Sign-In function, they will see an error that a network connection is not present. Because this preference also blocks online product activation, it should only be used for Volume License installations. Specifically, using this preference will prevent Office applications from accessing the following endpoints:


We identify the network egress IP address on the server side. Location databases are used to look up the approximate location for the network egress. These databases typically have an accuracy of about 90% of IP addresses. If the location looked up from the network egress IP address isn't accurate, this would lead to a false result. To validate if this error is occurring for a specific IP address, you can use publicly accessible network IP address location web sites to compare against your actual location.


The location looked up from the network egress IP Address may not be accurate and this would lead to a false result from this test. To validate if this error is occurring for a specific IP Address, you can use publicly accessible network IP Address location web sites.


Not using one of the best Exchange service front door(s) could be caused by network backhaul before the corporate network egress in which case we recommend local and direct network egress. It could also be caused by use of a remote DNS recursive resolver server in which case we recommend aligning the DNS recursive resolver server with the network egress.


This tests for UDP connectivity to the Microsoft Teams service front door. If this is blocked, then Microsoft Teams may still work using TCP, but audio and video will be impaired. Read more about these UDP network measurements, which also apply to Microsoft Teams at Media Quality and Network Connectivity Performance in Skype for Business Online.


This section shows the results of an ICMP traceroute to the Exchange Online service front door, the SharePoint Online service front door, and the Microsoft Teams service front door. It's provided for information only and there's no associated network insight. There are three traceroutes provided. A traceroute to outlook.office365.com, a traceroute to the customers SharePoint front end or to microsoft.sharepoint.com if one was not provided, and a traceroute to world.tr.teams.microsoft.com.


If you're using Outlook to access your Microsoft 365 email account or another Exchange-based email account, and you're having problems, we want to get you back to sending and receiving email as quickly as possible.


You can also make choices about the collection and use of your data by Microsoft. You can control your personal data that Microsoft has obtained, and exercise your data protection rights, by contacting Microsoft or using various tools we provide. In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law. How you can access or control your personal data will also depend on which products you use. For example, you can:


Not all personal data processed by Microsoft can be accessed or controlled via the tools above. If you want to access or control personal data processed by Microsoft that is not available via the tools above or directly through the Microsoft products you use, you can always contact Microsoft at the address in the How to contact us section or by using our web form.


You can access and control your personal data that Microsoft has obtained, and exercise your data protection rights, using various tools we provide. The tools most useful to you will depend on our interactions with you and your use of our products. Here is a general list of tools we provide to help you control your personal data; specific products may provide additional controls.


Not all personal data processed by Microsoft can be accessed or controlled via the tools above. If you want to access or control personal data processed by Microsoft that is not available via the tools above or directly through the Microsoft products you use, you can always contact Microsoft at the address in the How to contact us section or by using our web form. We will respond to requests to control your personal data as required by applicable law.


Finally, Microsoft products often contain web beacons or similar technologies from third-party analytics providers, which help us compile aggregated statistics about the effectiveness of our promotional campaigns or other operations. These technologies enable the analytics providers to set or read their own cookies or other identifiers on your device, through which they can collect information about your online activities across applications, websites, or other products. However, we prohibit these analytics providers from using web beacons on our sites to collect or access information that directly identifies you (such as your name or email address You can opt out of data collection or use by some of these analytics providers by visiting any of the following sites: Adjust, AppsFlyer, Clicktale, Flurry Analytics, Google Analytics (requires you to install a browser add-on), Kissmetrics, Mixpanel, Nielsen, Acuity Ads, WebTrends or Optimizely.


What is Xbox? Xbox is the gaming and entertainment division of Microsoft. Xbox hosts an online network that consists of software and enables online experiences crossing multiple platforms. This network lets your child find and play games, view content, and connect with friends on Xbox and other gaming and social networks. Children can connect to the Xbox network using Xbox consoles, Windows devices, and mobile devices (Android and iPhone).


Data we collect when you create an Xbox profile. You as the parent or guardian are required to consent to the collection of personal data from a child under 13 years old. With your permission, your child can have an Xbox profile and use the online Xbox network. During the child Xbox profile creation, you will sign in with your own Microsoft account to verify that you are an adult organizer in your Microsoft family group. We collect an alternate email address or phone number to boost account security. If your child needs help accessing their account, they will be able to use one of these alternates to validate they own the Microsoft account.


If your child uses an Xbox console or Xbox app on another device capable of accessing the Xbox network, and that device includes a storage device (hard drive or memory unit), usage data will be stored on the storage device and sent to Microsoft the next time they sign in to Xbox, even if they have been playing offline.


Microsoft is committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure. For example, we store the personal data you provide on computer systems that have limited access and are in controlled facilities. When we transmit highly confidential data (such as a credit card number or password) over the internet, we protect it through the use of encryption. Microsoft complies with applicable data protection laws, including applicable security breach notification laws.


We may use information about you to serve you with personalized advertising when you use Microsoft services. If you are logged in with your Microsoft account and have consented to allow Microsoft Edge to use your online activity for personalized advertising, you will see offers for products and services based on your online activity while using Microsoft Edge. To configure your privacy settings for Edge, go to Microsoft Edge > Settings > Privacy and Services. To configure your privacy and ad settings for your Microsoft account with respect to your online activity across browsers, including Microsoft Edge, or when visiting third-party websites or apps, go to your dashboard at privacy.microsoft.com.


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